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Skills for Success Digital Lessons, Lessons, Communication: Listening to Understand

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In this lesson, students will review and practice principles of Listening First to Understand. First, they will learn about the Habits of Highly Successful People, one of which is “Seek First to Understand, Then to Be Understood.” Next, they will learn about the PAQ strategy to reaffirm understanding, acknowledge feelings, and ask clarifying questions as part of active listening. When applied, these strategies fulfil that fundamental need to be understood.Then, students will utilize and apply those strategies to analyze an individual scenario to create a win-win scenario and create a presentation demonstrating what they have learned about seeking to understand before trying to be understood.After that, they will learn about four qualities of empathetic listening skills and distinguish the differences between active listening and empathetic listening to make connections with empathetic listening at home, school, and in the real world. Lastly, students will reflect upon new understandings of Listening First to Understand.The Facilitator Guide resource provides the details and necessary preparation to enable users to complete the lesson. The .zip file contains the SCORM driver and content to be uploaded into a Learning Management System

Material Type: Activity/Lab, Interactive, Lesson, Primary Source

Author: Jobs for the Future (JFF)